Employer: Sellercloud
Sellercloud is a USA-based software company that provides inventory and order management solutions for internet retailers, combining a set of technologies around Innovation, Intelligence, and Integration.
In this role, you will ensure that our clients seamlessly implement our software into their business As a Client Onboarding Specialist, you’ll interface with clients that are just starting to use our software, as well as existing clients that need further assistance.
- Evaluating and thoroughly assessing client needs and developing workflows / configurations that support their business processes
- Coordinating with clients to design project scope and objectives and ensure achievement of implementation within a required time frame.
- Providing training, and end-user support during and after the implementation process to enable optimal utilization of our software
- Testing and troubleshooting final system setups.
- Drafting specifications for custom solutions including business and technical requirements
- Managing the entire
https://sellercloud.com/company/careers/
What We Are Looking For
- A passion for software, figuring things out and helping others
- Professional verbal and written communication skills
- Excellent interpersonal skills
- Knowledge of MS Office suite
- Experience in providing support to clients in a software environment is a big plus
- Knowledge of e-commerce and a technical background are a big plus
Benefits:
- 25 days of paid leave
- Mentoring, training, and career development opportunities
- Be part of a close-knit, friendly, and supportive team
- Hybrid model of work
- Parental bonus + Referral bonus
- Participation in training sessions (internal & external)
- Annual medical checks + Additional health care lux package
- Transportation benefit
- Gym Membership or Multisport card + Gift cards
- Food vouchers
- Prime office location • Refreshing drinks + snacks at the office