Technical Writer

Employer: Sellercloud

Sellercloud is a USA-based software company that provides inventory and order management solutions for internet retailers, combining a set of technologies around Innovation, Intelligence, and Integration.

Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements

  • Write easy-to-understand user interface text, online help and developer guides
  • Create tutorials to help end-users use a variety of applications
  • Analyse existing and potential content, focusing on reuse and single-sourcing opportunities
  • Create and maintain the information architecture
  • Understand new features, learn how they work, and document them in crisp, easy-tofollow language
  • Own content projects from start to finish, understanding trade-offs while mitigating risks and measuring impact.
  • Manage WordPress site
  • Create online technical content for social media

What We Are Looking For

  • Proven working experience in technical writing of software documentation
  • Ability to deliver high quality documentation paying attention to detail
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  • Strong communication skills and fluent English C1-C2 (written and verbal)
  • Basic familiarity with software development
  • Knowledge of social analytics tools, online marketing and good understanding of major social media channels
  • Attention to detail

Benefits:

  • 25 days of paid leave
  • Mentoring, training, and career development opportunities
  • Be part of a close-knit, friendly, and supportive team
  • Hybrid model of work
  • Parental bonus + Referral bonus
  • Participation in training sessions (internal & external)
  • Annual medical checks + Additional health care lux package
  • Transportation benefit
  • Gym Membership or Multisport card + Gift cards
  • Food vouchers
  • Prime office location
  • Refreshing drinks + snacks at the office