Работодател: SAP
Позиция/стаж/практика:
SAP iXp Intern – Development Support in SAP Cloud Identity Services
Информация
In your role as a Development Support intern for SAP Cloud Identity Services, you will be responsible to:
- Analyze, evaluate and resolve complex issues of customers and SAP internal stakeholders
- Communicate with customers in a considerate and professional manner, clearly and politely providing highly valued remote services and consulting
- Work hand-in-hand with development team to improve quality.
- Follow up on the resolved incidents, that prevents or minimize the likelihood of reporting the same problem by a different customer.
- Actively develop product knowledge, strive to become expert in the SAP Cloud Identity Services, and work to enhance support processes within the team.
- Take responsibility for understanding in deep details product scenarios and development processes.
- Implement and propose solutions and/or workarounds of the reported issues
Кандидатстване:
При въпроси, може да се обърнете към:aneta.gerginova@eviden.com